Privacy Policy

Who we are

HoraDose is a personal health management application published by Poulinsoft. This policy covers this marketing website (the "site") and the HoraDose mobile app (the "app"). For any privacy question, you can write to us at privacy@horadose.com.

What this website collects

This website collects no personal data. It has no forms and no account creation.

Privacy-friendly, cookieless analytics: we measure traffic in aggregate, with no tracking cookies and no individual profiling.

Cookies and trackers

This website sets no advertising or tracking cookies.

Legal bases

Aggregate analytics are based on our legitimate interest in keeping the site secure and working properly.

At a high level, these activities are framed by the General Data Protection Regulation (GDPR, art. 13), Québec's Law 25, and Canada's PIPEDA.

Retention

Since the site retains no personal data, no retention period applies on the website side.

Your rights

You have the right to access and to deletion of your data. To exercise these rights, write to us at privacy@horadose.com.

The HoraDose app — your health data stays on your device

All health data you enter in the app (medications, schedules, dose history, mood, journal, appointments, contacts) is stored only on your device, in an encrypted database. It is never sent to our servers and we cannot access it.

HoraDose is not a medical device and does not replace the advice, diagnosis, or treatment of a healthcare professional.

What the app collects when you use certain features

Account (optional): some features, such as the "Ensemble" caregiver mode, require an account. We then collect your email address, used only for authentication and account management.

Caregiver sharing (optional): if you choose to share information with a caregiver, it is end-to-end encrypted on your device before being sent. Our servers act only as a temporary relay: they cannot read the content, and it is deleted after delivery to the recipient.

Backup (optional): backups of your data are encrypted and stored in your own personal cloud space (iCloud or Google Drive), which you control. The encryption key stays on your device; neither Poulinsoft nor your cloud provider can read the content.

Crash reports: to fix technical failures, the app sends anonymized crash reports (device model, OS and app version, technical trace). These reports never contain your health data.

Purchases and subscriptions: payments are processed by Apple or Google. We receive a transaction identifier and your subscription status to activate your features — no health data and no banking information.

Anonymous usage statistic: the app sends a daily anonymous signal (a random identifier generated on your device, not linked to your account, along with the app version, platform, and language) that lets us measure overall usage. It contains no health data, no activity pattern can be tied to a person, and you can turn it off in the app settings. These signals are automatically purged after at most 400 days.

Deleting your app data

You can erase all your data directly in the app (since your data lives on your device, deletion is immediate and permanent), or delete your account if you have one. For any request, see our Data Deletion page or write to us at privacy@horadose.com.