Help
Search for a word, or browse the sections below. Every answer explains the screen step by step, with screenshots.
All sections
Home Screen
My Day: the timeline, the clock, corners and menus
Start Without an Account
First-launch screens, no account, your data on the phone
My treatments
The list of your medications, linked medications, stop, resume, delete, refills
Adding or editing a treatment
The 5-step assistant: the medication, food instructions, when to take it, the times, the duration
Video calls with your loved one
Private, encrypted video visits (Ensemble plan)
Mood, symptoms and situations
Face menu, entry sheets, situations, "Still ongoing?" card
Health Journal
Day, week, month, notes, sharing and printing
My statistics
Your doses, mood, symptoms and exercise at a glance
Reports
Prepare a document for your doctor
Physical Activity
Timer, exercise types, history
My Symptoms
Configure your symptom list
Meal Settings
Fixed time or after a medication, reminders, home panel
My wake and bed times
Wake/bed medications, home banner, today’s adjustment
Connected health data
Steps, sleep, weight and workouts read from Apple Health or Health Connect (Premium)
Notifications & reminders
Dedicated panel: dose reminders, mood, quiet hours, repeat reminders, reminder updates
Ring even when silenced
Reminders that ring even on silent or Do Not Disturb, chosen medication by medication
Settings
Me, Reminders, My profile, Privacy, Preferences, Help, Danger zone
Security & Privacy
Lock with Face ID, Touch ID, fingerprint, or a PIN code
Cloud backup
Encrypted backup to your personal iCloud Drive or Google Drive
Sync my devices
See the same, up-to-date information on all your devices
Vibrations
Vibration on touch and dose-confirmation haptic
Free Version & Subscription
Free version, Premium and Ensemble plans, store prices, restore a purchase
Apple Watch
Watch app, complications, haptics
Android watch (Wear OS)
Wear OS watch app, dose taking, mood, tile
Apple Watch Settings
Dedicated panel: vibrations, Live Activity, alerts
Bug Report
Report a problem in the app
Ensemble: supporting a loved one
Support a loved one from afar, privately, or be looked out for
Remote help
Help a loved one with their medications from a distance, or be helped, with your agreement
Appointments
Manage your medical and allied-health appointments calendar.
My Contacts
Address book of medical, pharmacy, family and emergency contacts
FAQ
Answers to the most common questions
A question?
Write to us at support@horadose.com. We answer at that address.