Account management and deletion

What an account is for

HoraDose works without an account. You only need one for features that connect two devices — Ensemble mode with a caregiver, backup or sync through our servers.

That "account" is an anonymous identity, created automatically on your device: we never ask you for an email address, a password, or a phone number.

The account holds no health data. Your medications, doses, mood and journal stay on your device, in an encrypted database we cannot access.

Deleting your account from the app

Open HoraDose, go to Settings, then choose account deletion. This is the fastest route and it takes effect immediately.

If you no longer have the app

HoraDose never asks you for your name, your email address or your phone number. We therefore have no way of finding your data from an email you might send us. That is deliberate: if we could do it on request alone, anyone could have someone else's data erased.

What remains on our servers after you uninstall is encrypted, and unreadable to us. To erase it yourself, reinstall HoraDose: if you had turned on backup, your 24-word recovery phrase gets you back in. Then Settings ▸ Erase my data removes everything — on your device and on our servers alike.

For any question, write to us at privacy@horadose.com. We answer at that address.

What is deleted, and when

Immediately and permanently, on our servers: your account, your public encryption keys, every encrypted message in transit with a caregiver, and the link connecting you to that person. This cannot be undone.

On your device: nothing is erased remotely. Because your health data is stored only with you, you are the one who deletes it — from the app's settings, or by uninstalling it.

What is kept, and why

An anonymous proof of erasure: a date, together with a non-reversible fingerprint of a technical identifier. It lets us demonstrate that the deletion took place without keeping any information about you. It contains no name, no address and no health data, and cannot be traced back to you.

If you are also on our mailing list, that list is separate from your account: unsubscribe using the link in our messages, or write to the same address.